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Shipping & Delivery

Thank you for visiting and shopping at sheclo.com. Following are the terms and conditions that constitute our Shipping Policy. We are really happy to offer you fast shipping conditions.

SHIPMENT PROCESSING TIME
All orders are processed within 1-5 business day.

If we are experiencing an unexpected high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur and we can’t guarantee shipping times.

SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number / tracking numbers. The tracking number will be active within 24 hours.

Order Cancellation
Your order will be fully refunded if it's cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.

DAMAGES
If you receive damaged merchandise, please take a picture and email us the picture at support@sheclo.com right away. We will only replace damaged goods within 24 hours of a ‘Delivered’ status. Please note our Refund Policy.
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